"The art of communication is the language of leadership."
- James Humes
Conscious Communication
This opportunity equips leaders with essential skills for managing difficult conversations and the vital aspects of giving feedback and setting boundaries. Managers will learn into practical tools, strategies, and insights that enable them to navigate differences in opinions, interests, and communication challenges.
Mastering these techniques helps leaders to foster constructive dialogue, reach agreements, and maintain positive relationships even in the face of challenging interactions.
Get set to develop the necessary competencies to engage in effective feedback conversations, providing guidance, and support while nurturing growth and development in your team. Learn how to deliver feedback with clarity, empathy, and openness, creating a culture of continuous improvement and learning.
We will give you a cutting edge tool to help you set boundaries and establish clear expectations in your professional (+ personal) relationships. You will feel confident asserting your needs and limits in a respectful manner creating a healthy and productive work environment where everyone feels heard, valued, and respected.
This masterclass encourages leaders to approach difficult conversations with confidence, empathy, and a focus on collaborative solutions.
By honing your conscious communication skills, you will be able to navigate sensitive topics, manage conflicts, and find common ground, leading to mutually beneficial outcomes and stronger relationships.
Objectives
The Experience
This opportunity equips leaders with essential skills for managing difficult conversations and the vital aspects of giving feedback and setting boundaries. Managers will learn into practical tools, strategies, and insights that enable them to navigate differences in opinions, interests, and communication challenges.
Mastering these techniques helps leaders to foster constructive dialogue, reach agreements, and maintain positive relationships even in the face of challenging interactions.
Get set to develop the necessary competencies to engage in effective feedback conversations, providing guidance, and support while nurturing growth and development in your team. Learn how to deliver feedback with clarity, empathy, and openness, creating a culture of continuous improvement and learning.
We will give you a cutting edge tool to help you set boundaries and establish clear expectations in your professional (+ personal) relationships. You will feel confident asserting your needs and limits in a respectful manner creating a healthy and productive work environment where everyone feels heard, valued, and respected.
This masterclass encourages leaders to approach difficult conversations with confidence, empathy, and a focus on collaborative solutions.
By honing your conscious communication skills, you will be able to navigate sensitive topics, manage conflicts, and find common ground, leading to mutually beneficial outcomes and stronger relationships.
Objectives
- Enhance communication abilities, learning how to express yourself clearly, actively listen, and engage in constructive dialogue.
- Discover how to approach difficult conversations with a focus on finding common ground, exploring collaborative solutions, and reaching agreements that meet the needs of all parties involved.
- Learn practical tools and techniques for delivering feedback in a constructive and supportive manner, fostering growth and development within their teams.
- Understand the importance of setting boundaries.
- Provide strategies to navigate challenging conversations with confidence.
- Learn how to communicate your needs, limits, and expectations in a professional and respectful manner.
The Experience
- A one or two day Masterclass (face to face)
- Practical demonstrations and activities
- Opportunities to practice new skills
- A shared and safe space to hear personal stories from your facilitator and co-workers
"Communication works for those who work at it."
- John Powell
- John Powell
This Workshop Is For...
- Leaders and managers who want to improve their decision-making capabilities and foster a culture of collaboration and innovation within their teams.
- Teams working on complex projects or facing challenging problems that require a collaborative problem-solving approach involving multiple stakeholders.
- Teams composed of individuals from different departments or disciplines who need to work together to solve complex problems that require diverse perspectives and expertise.
- Leaders driving innovation initiatives, seeking effective problem-solving techniques to overcome obstacles and develop impactful solutions.
- Team Leaders and Managers wanting to enhance their ability to guide collaborative problem-solving processes and maximize the collective intelligence of the group.
"The single biggest problem in communication is the illusion that it has taken place."
- George Bernard Shaw
- George Bernard Shaw
Masterclass Flow
The Complexity of Being Human
Using the Ladder of inference we explore the nature of differences and conflict and discuss the impact of differences on communication, relationships, and decision-making.
Compassionate Curiosity
Together we explore the power of attitude and practice techniques for active listening, empathetic communication and expressing opinions respectfully and constructively.
Share Sincerely
Learn how to give and receive feedback effectively, how to build a culture of trust and respect, and how to manage difficult conversations.
Managing Emotional Reactions
Together we brainstorm ways to recognise and manage our emotions during difficult conversations and share ways to de-escalate situations and maintain a constructive and positive atmosphere.
Break
Ineffective ways we say No
Stop saying no to unwanted requests and behaviours in ways that dissolve relationships, create conflict, ruin a good reputation and diminish your power.
The Path to Agreement
Learn the art of setting healthy boundaries to stay on purpose, focused and productive while maintaining healthy working relationships.
Think Win-Win
Learn techniques to help reach an agreement as we explore and apply ways to identify interests and needs of others without being attached to our personal agenda.
Contemplate, Create + Commit
Reflect on your key learnings and create your next move. Share your insights with the cohort and publicly commit to acting on your plan.
Delivery
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Real Time Application
Training is delivered via a live class allowing the team to practice tools real time with each other, rehearse skills and learn from live demonstrations. Depending on your needs this class can be held on site at your place of work or tailored to suit an online conferencing tool such as MS Teams or Zoom
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FAQs
Q: My team are not all based in the one location, can we all participate together?
A: Yes! You can either arrange to have your team travel to the one location or we can deliver the training online making it easy for remote workers and office workers to participate together.
Q: Can we add other topics with this workshop?
A: All of our training offerings can be tailored to suit your needs. Please reach out to discuss pairing this topic with another area of our expertise and passion to ensure we meet your teams development needs.
A: Yes! You can either arrange to have your team travel to the one location or we can deliver the training online making it easy for remote workers and office workers to participate together.
Q: Can we add other topics with this workshop?
A: All of our training offerings can be tailored to suit your needs. Please reach out to discuss pairing this topic with another area of our expertise and passion to ensure we meet your teams development needs.
