Contributed by: Georgia Ellis

Have you ever known what to do to experience the results you want but somehow you just can’t do what you know you need to do?
 
The thing is….
 
I know you have… because I have too.
 
I have spent 20+ years gathering all sorts of information from books, podcasts, training, seminars and experts, a hellova lot of knowledge, yet for the most part… I do nothing with it… a potential waste of my time and money.
 
Having had a fascination, and also worked, in the human potential and personal effectiveness space for the same amount of time I have witnessed first-hand how participants of my programs, coaching clients and I have all struggled with this often frustrating phenomena.
 
But, I have also noticed an anomaly…
 
It seems that the people with high levels of self-discipline are the ones who take the information they gather and do something with it… going on to achieve success across different aspects of their life such as improved physical health, more resilience and better personal and professional relationships.
 
And once I understood this anomaly… I began to put it to use, I decided, that if I wasn’t going to commit to putting into action the things I learn, I wasn’t going to waste my time (or money) on gathering more information that may make me sound smart… but it sure as hell wouldn’t make me wise!
 
My decisions had to be backed with a high level of self-discipline.
 
Many years ago one of my mentors provided me with a description of self -disciple that changed the game for me personally. He said “Self-discipline is the ability to give yourself a command and then follow it”
 
Self-discipline is also a key component to building trust, you’ve likely heard it plenty of times… “do what you say you will do” – but when it comes to self-discipline its actually a conversation that occurs in the safety, and privacy, of your head, where no one else knows what you are attempting to commit to, effectively know one will know if you fail… except you.

Self-discipline is the ability to trust yourself to act, even when no one else knows what you are striving towards.
 
If I couldn’t commit to the commands I gave myself to adopt new and improved ways of being – then my personal and professional goals were going to be relegated to the realm of wishful thinking,…
 
and I’d stay stuck right where I was!
 
While the principle is simple in theory, I know from personal experience that it can be profoundly challenging in practice.

For those of you navigating the business world, attempting to meet objectives, manage a team or prevent burnout, mastering self-discipline can make the difference between thriving and burning out, between been trapped in a cycle of drama and being empowered, between mediocrity and excellence, and between influencing not only personal performance but also the success of entire teams and organisations.

At its core, self-discipline involves having clear goals, making deliberate choices, and consistently acting in alignment with those decisions. It’s about resisting the temptation to deviate from your path, regardless of distractions or difficulties.

The concept is elegantly captured in the adage: “Discipline is doing what needs to be done, even when you don’t want to do it.” 

I have noticed that some people (those less effective in achieving goals) can easily put off doing what’s required to get to where they want to go – as Don Sula said – “It’s the start that stops most people.”

One of the significant challenges in achieving self-discipline is the knowing-doing gap, a term popularised by Jeffrey Pfeffer and Robert Sutton in their influential book, “The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action.” This gap refers to the disconnect between consciously knowing what needs to be done (information held at a conscious level) and actually doing it (a role of our subconscious mind).

For most of us this gap can be a formidable barrier to success.
 
In most instances, we are well aware of what we need to do to achieve our goals. We attend seminars, read books, and develop strategic plans. However, translating this knowledge into consistent action is where many falter. This gap can stem from various factors, including fear of failure, low levels of self-awareness, lack of confidence, not understanding how the mind works, and the allure of short-term rewards over long-term benefits.

Bridging the knowing-doing gap requires a concerted effort to cultivate self-discipline. Here are some strategies to enhance your self-discipline and ensure that your actions align with your knowledge and goals:
 
1.   Get clear on what it is you want and why: Ask yourself questions like, “What is It I really want in this situation?”, “Is this what I want or is it what I think others want me to achieve or who others want me to be?”,  “What will achieving this goal bring to my life/career?” or “How will reaching this goal impact my long-term happiness and fulfillment?”, “How grateful would my future self be if I set out on this goal today?”, “How will others benefit when I achieve my goal?”

A goal that you are emotionally connected to often provides the intrinsic motivation to get started.
 
2. Develop a Routine: Consistent routines and habits can reduce the mental energy required to make decisions, making it easier to stay disciplined. And when your intrinsic motivation begins to wane, any well-honed practices that are now routines will run on autopilot, requiring very little (if any) self-motivation.

3.   Prioritise Tasks: Set yourself up for success with written to-do lists. It may sound basic, but it really works. When we write down tasks the night before, our subconscious mind processes them while we sleep, often leading to fresh ideas and solutions by morning. This mental preparation helps us wake up ready to tackle the day with greater focus and effectiveness, ensuring that we hit the ground running and accomplish our goals more efficiently. Remember to focus on high-priority tasks that align with your long-term goals. Use tools like the Eisenhower Matrix to differentiate between urgent and important tasks, ensuring that your efforts are directed toward activities that yield the best results.

4.   Practice Mindfulness and Self-Awareness: Mindfulness practices can help you become more aware of your thoughts and emotions, reducing impulsivity and enhancing self-control. Techniques such as meditation and journaling can foster greater self-awareness and discipline.

5.   Hold Yourself Accountable: Establish accountability mechanisms, such as regular self-reflection, peer reviews, or mentorship. Being accountable to others can reinforce your commitment to disciplined action.

6.   Embrace Failure as a Learning Opportunity: Fear of failure often paralyses action. Reframe failure as a valuable learning experience and an integral part of the growth process. This mindset shift can reduce anxiety and enhance your willingness to take disciplined action.

I bet you’ve felt it before, those times when you feel like you are performing like a superhuman… you’re devouring your to do list in record time , fresh ideas are emerging, information you have gathered is effortlessly finding a home in your work and time has no meaning to you, Oh and did I mention that  it feels amazing!
 
This optimal state is known in the circles I move in as “flow”.
 
Mihaly Csikszentmihalyi, a renowned psychologist, studied this and found that you reach flow when you have both self-discipline and the ability to let go, or surrender.
 
When you practice self-discipline, you set yourself up to enter this flow state more often. Discipline helps you start tasks and stay on track, while surrender helps you enjoy the process without worrying too much. At the intersection of discipline and surrender, you can find flow, which is a sure fire way to increase your personal effectiveness!

If you manage or lead people, modelling self-discipline sets a powerful example for your team. When your team members observe you consistently following through on commitments, prioritising long-term goals over short-term gains, and maintaining a disciplined approach to work, they are more likely to adopt similar behaviours. This creates a culture of discipline within the organization, driving collective success.
 
You can foster self-discipline in you teams by providing clear expectations (goals), linking those goals to what matters to them, offering support and resources, and recognising and rewarding disciplined behaviour. Encouraging a growth mindset and resilience in the face of challenges can also help team members develop their self-discipline.

A few weeks ago, I caught up with a business owner who shared his lack of good routines and he asked whether my practices changed when I traveled for work.

I said "No they don’t…"

He then commented on how disciplined I was with my morning routine and life in general (what I like to call my not negotiable’s)

I simply replied…

"It’s easy to be disciplined when you realise it gives you more freedom".

As a coach and facilitator on all things personal and leadership effectiveness, I have witnessed many a person who lacks discipline and their life and work is riddled with stress, chaos, burn out and health issues…

If you want to perform or feel better, I suggest you start falling in love with a disciplined life! Start by determining your ‘Not Negotiables’ - and then stick to them – no matter what, at first it will require a big dose of will-power, and over time those regular practices will become who you are!

In today’s fast-paced business world, the ability to stay disciplined is a game-changer.

Here’s why discipline is your key to more freedom:

Achieve Your Goals: Discipline helps you consistently reach your goals, paving the way for growth and fulfillment.

Master Your Time: Effective time management through discipline eliminates last-minute stress and gives you more time to do what you love.

Reduce Stress: Order and predictability reduce stress, allowing you to focus on the demands of life with a clear mind.

Form Healthy Habits: Turning positive actions into automatic habits frees up mental energy for creative and strategic thinking.

Boost Confidence: Consistent discipline builds self-confidence, empowering you to tackle new challenges and lead yourself with a sense of assurance.

Self-discipline is a vital attribute for bridging the gap between knowing and doing. 

Discipline really is the bridge between goals and accomplishment - and you need to build that bridge if you want a better life!.

To my continually learning mind, I always thought commerce was a business term that related to an intent of making a profit. I had not come across an older meaning, which I might add, I love, where commerce once related to the social dealings between people.
 
Imagine, if you will for a brief moment, a business that focused equally on making a profit and improving the interactions between humans. 
 
Over the last few weeks, I have been delving into a few different business models and research articles, chatting with senior leaders and heck, I even chatted all things leadership on Clubhouse to better understand how we can create more warmth and understanding in our human interactions both at work and socially, and whether organisations actually invest in improving their Human Commerce. Sadly, I have found only a handful of socially responsible organisations channelling their L&D funding into creating better humans within their workforce while also investing in technical and on the job skills.
 
If philosophers have been telling us for centuries that the ultimate goal of existence is to achieve our highest good, for our values to be met and priorities to be achieved, then we can’t deny that we need a supportive social system to help us in our personal pursuit of happiness.
 
Everything about our existence nowadays relies heavily on human interactions, from the parcels being delivered from amazon, to the checkout assistant at the supermarket and the person in a foreign country doing their best to solve our problems over the phone. Interactions with friends, colleagues and family also get added into the mix.  We can’t deny that our happiness is entangled with, and relies on, Human Commerce. Each of us, regardless of our assigned roles at home or work, needs to take responsibility for becoming better within ourselves in order to support others in an effort to improve the warmth of human interactions and to increase our collective happiness quotient.

The answer is simple, aspire to become a Visionary Leader.
 
Most of the population either works for a business or owns a business. It seems strange to say that happiness and business have anything to do with each other since for most people work can be soul destroying. Yet research is showing us that the two are linked business can enhance human wellbeing!
 
In July 2019 during her TED talk, Nicola Sturgeon, the First Minister of Scotland displayed Visionary Leadership and discussed the importance of creating an environment that allows everyone to thrive. She said:

“What we choose to measure as a country matters. It really matters, because it drives political focus, it drives public activity….  GDP measures the output of all of our work, but it says nothing about the nature of that work, about whether that work is worthwhile or fulfilling.”
 
She goes on to say that:

“Economic growth matters -- it is important -- but it is not all that is important. And growth in GDP should not be pursued at any or all cost… the objective of economic policy should be collective well-being: how happy and healthy a population is, not just how wealthy a population is….  when we focus on well-being, we start a conversation that provokes profound and fundamental questions. What really matters to us in our lives? What do we value in the communities we live in? What kind of country, what kind of society, do we really want to be?”
 
It is refreshing to hear world leaders speak of balancing Human Commerce with gross domestic product, and I hope that one day it is reality. In the short term, perhaps we need to look to businesses, not to governments, to effectively kick-start the wellbeing movement by balancing profit and people and contributing to the wellbeing and welfare of its workforce and community.
 
By helping their employees grow and delighting their customers with innovative and meaningful products, businesses have an opportunity to make a positive contribution to the world. This type of approach (if adopted) would also have a positive effect on the business as the community reciprocates support.  The aim of a visionary leader would be to nurture and create more visionary leaders. Creating a movement of people who know how to infuse soul, in the form of emotional and intellectual energy, into their organisation and community.

Designing a vision that is beyond yourself creates opportunity and challenge for you and the people you lead to do their best. All of the studies that I have researched investigating Flow states, show that it is experienced predominantly at work, in contrast to the belief that it show up in our free time. This rich experience often occurs at times that involve moments of crisis or when a person is stretched beyond their known limits or challenged to be creative in the pursuit of a meaningful vision. These moments of deep Flow, caused by the right amount of challenge, infuse soul into a person’s work - they end up transformed through their efforts and become someone more complex than they had been before. This is usually good for the individual and the business. Think about how much time you spend either at work or working on tasks for work at home. It’s a lot of your time!  If you are part of a business that doesn’t enable you to grow as a person, to grow in self-knowledge and wisdom and build your ability to relate to others, the business is not doing you (Human Commerce) or their bottom line (Business Commerce) any favours.  What we need are more workplaces where people can learn more about themselves through the pursuit of a worthy vision and integrate the knowledge to promote self-awareness and increase their mental complexity.

Having a vision for your team, family or organisation to move towards can be an incredible motivator, however, a vision on its own won’t build sustainable Human Commerce.  The most important principle of Human Commerce is trust. No one will buy into your vision if they don’t trust you or each other.
 
When working towards a common goal, a Visionary Leader can build trust through motivating people by combining the Individuals Interests and the Common Interest of the group while also embodying the four trust building leadership traits; Credibility, Reliability, Empathy and Low Self-Orientation.
 
A Leader can usually improve an Individuals interests with external incentives such as pay increases, promotion or a fancy job title.  However common interest is earned through a demonstration of respect for the value of each person. Most team members won’t be of service to a leader’s vision unless the rules are fair, their contribution is recognised, and their integrity is respected.
 
When a Leader cuts corners, shows favouritism, is unfair, doesn’t do what they say they will do or is thoughtless, they undermine the common interest of the group and trust diminishes. When this happens on a regular basis, the only thing keeping the vision alive will be external incentives. Which, unfortunately, over time will have a detrimental effect on the business in the form of low morale and less profit as more extrinsic incentives are needed to keep people performing their job.
 
A Visionary Leader can build trust by investing their mental energy into monitoring and enhancing the wellbeing of everyone. More importantly, to build credibility, reliability, empathy and to balance their focus between their personal needs and the needs of the collective. they must develop self-discipline based on self-knowledge.

We all know that nothing is ‘free’ in the material economy, similarly nothing comes free in your psychic economy either. If you are not willing to invest energy in understanding your mind and body (your internal reality) and end up wasting time and money chasing external rewards, you lose the ability to master your life and end up a puppet of circumstances.

Getting to know yourself as a leader must involve questioning which of your values and beliefs are fundamental and support your vision and which ones have no substance or have been acquired by accident and no longer serve you or your vision. Knowing how to think is far more valuable in this day and age than knowing what to think. A cutting-edge way to gain self-knowledge is to make accessing Flow an integral part of your life.

In his book “Good Business” Mihaly Csikszentmihalyi suggests there are two pillars of happiness and the fulfilment of potential.  The first pillar is ‘differentiation’ this involves realising that you are unique and responsible for your well-being and are willing to develop your uniqueness wherever it leads, enjoying the expression of our being in action. The second pillar involves ‘integration’ this is realising that even though we are unique, we are also enmeshed in networks of relationships with other humans, culture, and with the surrounding natural and man-made environment.
 
A person who is fully differentiated and integrated develops high levels of mental complexity and is more likely to lead a happy, vital and meaningful life. They are also known to contribute positively to their work and improve Human Commerce. They are, as Abraham Maslow describes ‘Self-actualised humans’, and they are happy knowing they can continue to activate their potential. A Visionary Leader ensures they develop every team member, regardless of job title, to reach this level of awareness.
 
To do this a Visionary Leader purposely creates an environment that allows people to;

• fully utilise their physical and mental capabilities.
• help them find, integrate and express their uniqueness.
• provide opportunities for mental complexity to be developed.
• help people to use the full complement of their talents.
• Create opportunities for them to be fully absorbed in and enjoy their work.

So, what if nothing changes? What if businesses and their Leaders continue to tip the scale in favour of making a profit over the increasing need to balance profit with Human Commerce?
 
In my role at Blue Chip Minds, I see first-hand the effects on business and their workforce when conventional thinking and leading is the norm. People are either overworked, burnt-out, feeling devalued, or not encouraged to perform at their best. They are often treated as cogs in the process of production which ends up diminishing them as humans.
 
It appears that focusing on profit and developing the technical skills to make greater profits, is doing more harm than good. Participants of our programs often share stories of Leaders they don’t trust, toxic work environments, feeling undervalued and not heard. Most express deep appreciation to us for creating the right circumstances for them to integrate knowledge within themselves and help them to gain clarity on how they can be a better human personally and professionally.

Instead of ignoring the complexity of humans, businesses and leaders can embrace our need for love and growth and help motivate workers to pursue common goals by having an appealing vision, establishing trust, encouraging individual growth and to stop depriving workers of the joy that comes naturally from doing their best.
 
If you are an individual in an organisation, I invite you to take full responsibility for creating your happiness. If your workplace or manager doesn’t give you clear goals, create your own. If you are not provided with immediate feedback in relation to your performance so that you can adapt, ask for feedback outside your annual or six-monthly review. If your work is not challenging you to grow, find a way to dial up the challenge of your role.
 
We all have an incredible opportunity to help create a better future for each other and to shape workplaces that are as exciting as a sports match final and as soulful as a spiritual retreat. Where Human Commerce and business profit both share equal space on meeting agendas and in business expenditure.  

When the well-being of a workforce is at the heart of every business decision, it creates a better, healthier, fairer and happier organisation, and the business role models how society can find happiness together in a disconnected world.
 
 Georgia

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