Contributed by Caterina Viterale Reframing responsibility to help organisations, teams and individuals be better humans Until recently, I have had a tug-of-war like relationship with the idea of responsibility for as long as I can remember. This recent shift felt like I was handed a key to a new understanding that nested in my mind and then expanded to create a form of internal freedom. As if handed down by the magical powers that be directly into my awareness, I was offered a unique and transformative way to reshape how I look at, and understand, responsibility beyond what I had thought previously, which was always associated with a role, title or position. I now consider this a framework, a concept, a potential mapping of sorts, for how we can navigate ourselves and each other through the terrain of modern living and all of its complexities, and in this article I will be sharing it with you. So, grab yourself a glass of your favourite beverage, sit back and let’s go on a little meditative and contemplative ride of curiosity and wonder together about how we can potentially reshape how, and what, we think when it comes to responsibility. ContextResponsibility, for a very significant amount of my 32 years of life, has been an extremely heavy, yet liberating, topic and experience for me. On a personal level, it’s been extremely burdening. On a professional level, I have always thrived with some form of weight on my shoulders – a team to manage, a goal to hit, something to organise, pieces to put together. Recognising why I have these two experiences of the same topic was something I really struggled to understand and master. Why was I exceptional at managing a team, being a good leader, and exceeding professional goals, but I could barely manage my personal life? Why was it different? I couldn’t figure it out because the weight of my personal responsibility was too heavy for me to be able to look up, look around, and see things differently. Then, one day, a few months ago whilst meditating, an entirely new way of looking at responsibility came to and through me, right when I was no longer looking to understand it. And this is what I will share with you. The New UnderstandingResponsibility. Response-ability. “The application of one’s ability to provide an appropriate response to any moment or situation, whereby one has, or is perceived to have, something that is of benefit to someone or something, including themselves”. Sheesh. Good, right? Let’s highlight the many important, and specific, elements to provide us with the guidelines for putting this into practice, and break down this new way of thinking about response-ability. Application: because the rest of the definition becomes completely useless if we do not APPLY it. Simples. Ability: ability for humans is never one dimensional. It is both within and between the elements of physical, emotional and mental that we may or may not actually be able to do something. I may know you have the intellectual capacity to fulfil a task based on past experience, but not know that you’re physically unable to do so in this moment because you’re exhausted from lack of sleep as your new born child is unwell. Or because you’ve started seeing a therapist about that childhood trauma no one knows about and it’s emotionally and physically exhausting you. We may have assumptions about someone (colleague, friend, partner, parent, employee, neighbour, person at the checkout) with regards to their ability to fulfil a task, without considering the infinite number of factors that contribute to one’s ability to do so, even if it appears, they are, in fact, able to do so on face value. This is where the co-founder of the Flow Genome Project Jamie Wheal’s ‘Playground Rules’ provides a handy rule to live by: #2 “Benefit of the Doubt (Everyone's Doing Their Best!)” Appropriate: This is about emphasising whether or not we have consciously assessed the situation and considered the response we are about to make is, in fact, as appropriate as we can assess it to be. This requires a certain level of mental development and complexity - specifically the utilisation of a particular mental faculty, ‘perspective’. How many perspectives outside of our own have we considered in our analysis of an appropriate response? What internal space is this analysis coming from? Are we angry, tired, hungry (or hangry), overly excited, focused on one perspective? Does it feel rather cerebral, meaning, are we just thinking about it intellectually, or are we allowing for things such as empathy and compassion to enter our consideration of what’s appropriate? The findings of our internal investigation provide important reflections and considerations for how we may expand what we consider appropriate. Response: without getting into technicalities of dictionary meanings, I feel the significance of response is that, in embodied practice, it is very grounded. It is clear, open, attentive. It is a state of assessing as much available information as possible whilst knowing that even in this state we are unable to know absolutely everything. Thus, remaining open to the information we receive as a unique opportunity to add to our knowledge base. I want to emphasise also what it is not, and more specifically what it isn’t in comparison to a reaction. Typically, when using ‘reaction’ in conversation, there is an assumption that the reaction was a direct and immutable outcome as a result of a specific cause that is often emotionally explosive; it’s automated and without control or influence. This is definitely not what I feel a response to be. Response seeks to find the causation(s) of the present moment, assesses it in as many ways as it seems appropriate that is the most expansive and inclusive, then consciously CHOOSES an outcome. A moment or situation: this brings the mind’s attention, and the practical application of this response-ability principle, to the here and now (whatever present moment we find ourselves in). Not yesterday, not tomorrow, not in five minutes time, nor the previous encounters with this person/s in the environment we are in. It’s the here and now, which requires a specific state of mind that has the ability to absorb it for what it is, and not what it has been previously or what we anticipate it to be. Has, or is perceived to have: sometimes we know what we have, and sometimes we need others to provide the information to bring it to our attention. This is particularly useful in times when we forget that we have a skill, resource or piece of information that is so automatic in our existence that we forget we have it. Take speaking our native language as an example. Most people use it so frequently and have become so acquainted with its existence and use that they forget that it is, in fact, a skill that could be used to help others – a foreigner, a blind person who is unable to read/see something, or even as a means to voice an injustice/issue that requires attention. Something: it’s important to remember that something isn’t always an object – it can be an idea, a word, a resource, and in fact, something can even be a nothing. The thing that you may be able to provide as an appropriate response is, well, absolutely nothing (silence, for example, when listening to someone share their story). Benefit: most often, we are used to considering benefit as strictly on the positive side of the negative to positive spectrum. It is important to note, however, that benefit may also include an outcome where there is a reduction in the negative, thus, moving the indicator within the spectrum closer to the positive side and away from the extreme negative side. Someone, or something: we live on a planet, that doesn’t just have people. It has objects, other living organisms, constructs, ideas, beliefs, houses and e-v-e-r-y-t-h-i-n-g else that exists outside of our present here and now. Therefore, it isn’t just about responding to people within a moment or situation, it is also guiding us towards paying attention to, and considering the benefit of, e-v-e-r-y single thing that exists. Including ourselves: well, because, most of us just don’t think of ourselves, especially when it comes to responsibility! It’s often housed in the environment of others – our roles and duties to others and things outside of ourselves. This can create an array of negative consequences. From illness, to stress, to poor health, poor sleep, no money, poor relationships, minimal joy, and everything else that you can think of when you take a moment to reflect on all the ways you’ve neglected yourself – your body, your wants and needs, your desires, your feelings and emotions, your experiences. Now that we’ve delved a bit deeper into the elements of this alternative perspective of response-ability, let’s ask a really important question. Why is this even important?If we consider many of the issues we face globally, much of it stems from a lack of response-ability. Ask yourself: “How many times have I seen someone (including myself) dismiss an idea or action - a response – when something clearly needed to be done?” For example, a task at work that wasn’t part of your “job title/duties” so you ignored it; a conversation you avoided having about something that needed addressing but was put off and the issue became far greater than it needed to be. The list goes on. And when we collectively leave a large amount of small things unchecked or ignored, they build to HUGE mountains of things that suddenly seem too overwhelming. I mean, just take a look at the news over the last year, where do we begin? Racism? Global warming? Women’s rights? Trans rights? Education? Health? Pollution? Where? More deeply, if we consider the global social, economical, political and environmental landscape, a significant portion of it involves us needing to pick up the pieces of other people’s lack of response-ability - we are constantly having to utilise our time, energy and resources rectifying the consequences of others behaviour, decisions and actions, as opposed to showing up in the world and living a life that is full of richness and the freedom to create playfully. We are devoting the one resource that we have always known to be finite and irreversible in the physical plane – time – to resolving issues as a result of a lack of response-ability of our fellow humans in the past, instead of basking in the playfulness of existence itself. And, sometimes there’s no stronger blockage than a perception of finite time that limits our ability to be conscious and aware in our actions. This is an important segue into an often ignored, yet extremely influential element that can dramatically impact one’s ability to practice response-ability. Burdened people burden people.Photo by Ben White We’ve all heard the common phrase: ‘hurt people hurt people’, but when do we consider the reality that often, burdened people burden people? Think about the Manager who is overworked, stressed out, and feeling overwhelmed by the disproportionate ratio of their skills to the tasks required of them by those above (and sometimes, below) and so unfairly demands more from those they manage and increases their workload? The single parent, working their asses off (or are unable to), struggling to overcome a past trauma and so demands more from their child, intentionally or unintentionally? The person in a position of power who is burdened by a personal situation, who comes to work carrying that weight into a decision-making process, and then chooses the less personally consequential option that has an increased workload on others, as opposed to the harder, but more appropriate, option? What happens in all of these situations? The person burdened, begins to unwittingly burden those around them. Whether by having to take on tasks, or holding space for them to react to their stresses (as opposed to processing their emotions in a healthy manner), the weight gets distributed to others who are already carrying the burden of the people and environments they’ve previously been in. And so the burdened becomes the burdener. When we’re burdened, we cannot perform optimally, and at our best; we cannot give to ourselves, each other and the here and now moment we find ourselves in. Essentially, we cannot be response-able.So, what can we do?
2. Remember that during times of emotional, physical and/or mental internal imbalance, people are not at their best, and therefore, we need to recognise the inability of the other person to provide what we believe to be an appropriate response. A potential tool for these moments would be to become curious and ask the person we are about to request something from, “what is your current energetic, emotional, and physical capacity?” We could even go so far as to ask them to rate their levels out of 10 or 100, and if used in a team environment, whoever has the highest score may be able to take the reins for a moment to allow others to regain their equilibrium. 3. Use the description of ‘response-ability’ as a principle to live by, outside of roles, duties, status and labels – let’s perceive it as a guiding principle. The InvitationHere are nine ideas I invite you to consider to help make the shift from responsibility to response-ability a little more easier collectively. 1. It’s a paradox that we must develop in to We must both let go of, and embrace, the past and future in helping us navigate the now. In the context of providing an appropriate response, we must clear ourselves of the past conditioning and future assumptions that blind us to providing an appropriate response, whilst also utilising past knowledge and holding future ideas and plans to help us navigate the situation to the most appropriate and beneficial outcome. This can be challenging for some, as it requires a high level of mental complexity that many of us are not yet capable of, or are still developing into. Therefore, we must consider this a journey towards response-ability mastery on both an individual and collective level due to the navigation towards, and transformation to, living this as a guiding principle. Developing self awareness through mindfulness practices such as meditation can assist us in the optimisation of processing throughout the here and now and maximise the ease at which we can practice this principle fully. 2. We’re all going to be students, and teachers No one is a master at this, nor will they be. Every moment we are growing, evolving and changing, as is everything else that exists, and therefore, there will always be more to learn, to adapt to and to consider. What’s that playground rule again we need to follow? “Benefit of the Doubt (Everyone's Doing Their Best!)” 3. It’s never going to be 100% There’s ALWAYS going to be some form of “problem”. This perspective isn’t about solving and eradicating all of the tension in the world, it’s about limiting the amount of unnecessary realities we’re creating that require subsequent solutions - the burdened burdening others included. We must ensure our thinking going forward is built upon a foundation of knowing there is no final and complete utopian destination. 4. Try to refrain from worrying about over there, focus on your here Until your ‘here’ is functioning optimally and beneficially, refrain from utilising your valuable energy, time and resources on the “over there” situations – trust that they are being dealt with by those there, experiencing their own here and now within it and utilising these same principles. Make sure your house is in check first, then go out and help others optimise theirs. 5. There’s no reason not to play and have fun This piece was written deliberately with a hint of playfulness to provide a glimpse of the light-heartedness that we can bring to the spaces we occupy. It may feel as though we have a big job to do – personally, professionally or collectively as a human race - but if we bring an element of play and child-like wonder, we can get the job done in a much faster and cohesive manner. Maybe we can start asking ourselves “how can I make this a more enjoyable process?” 6. Trust ourselves, each other and the bigger picture – all of which we know very little about The greatest of minds have always proclaimed that the more they know, the more they know not. Let’s take that piece of advice on face value and act accordingly. 7. We have a choice Response-ability is a tool we can use to help us CREATE the world we want to live in – it gives us agency, sovereignty and conscious engagement, and not simply be a passer-by in this great adventure that is life as a human on this planet. Let’s CHOOSE to be the person/s we want to see in the world. 8. Not everyone is as keen as you are When we think something is important, we forget, or simply fail to consider, that whilst we are having an experience right now of something having our focused attention, so too are the people around us who we are interacting with. We must remember that no matter how important or significant we feel and believe, or even know, a thing that is requiring our attention is, we must accept and forgive those who cannot give us the energy, focus and attention we may want or need. 9. Response-ability is always a 100% game If you are conscious, and in a body that is able to move with conscious engagement, then you are 100% responsible for your response-ability - remember, existence equals responsibility. No situation is about breaking down who contributed what percentage of 100% of the outcome. It’s about taking personal accountability for our own actions, choices, and behaviours (including what we do not do), and recognising that we are 100% responsible for the contribution we made in any given moment. We shift our focus and analysis from “they did A, B and C!” (usually blame) to “what did I do here?” (self empowerment and mastery). ConclusionThe more I think about this, the more I feel there’s so much to say, develop and find clarity on how the actual practical application of such a framework fits across our lived experiences.
Though, essentially, I think it can be summed up by being more considerate of others and the environments we find ourselves in, and shifting our focus and attention from other people’s choices, actions and behaviours to our own. If we at least start from there, I trust the magnificence of who we are on a fundamental level - kindness, compassion, openness, curiosity, playfulness, joyfulness - will help us find our way. Written and contributed by Stephen Gibb Around nine months ago, my daughter Willow developed a fear of elevators. Each time we walked towards one, Willow would become hyper-vigilant. Her breath would quicken, and she would cling tightly to me. If I resisted, Willow would begin to cry and become incredibly distressed.
Willow and I live on the top floor of an apartment block. It was upsetting to see her in distress every time we would leave or return home together. My reassurances that elevators held nothing to fear didn’t help. And, while I did my best to convince her, infants don’t care about calming breathing techniques or cognitive reframing when in floods of tears. These tools are, however, very beneficial for adults — more on that later. On one swelteringly hot day, when the elevator was out of order, Willow and I were forced to climb down and then back up four flights of stairs. Willow complained of sore legs and tiredness every step of the way (other than when I was carrying her of course), which made what happened next even more surprising. Every day afterwards, Willow asked to use the stairs rather than the elevator, even volunteering to climb all four flights unassisted. Willow had found a way to avoid the uncomfortable feelings brought on by the elevator and was undeterred by the extra effort, discomfort and inconvenience involved. I, however, wasn’t a fan of Willows labour-intensive plan. I believed she would outgrow her fear and, in what now seems like an act of torture, subjected her to many more stressful rides in the elevator. That was until I understood the underlying cause of her distress. Fear primarily refers to an experience in which we are faced with an immediate or expected threat to our life or wellbeing. This is called a rational or appropriate fear and is typical and even helpful in dangerous situations. It serves a protective purpose, activating the automatic “fight-or-flight” response to keep us safe. Another category of fear exists, namely irrational or inappropriate fear. These are fears of something that poses little or no actual danger. Although irrational fears can become so severe that they interfere with everyday life. When they do, they’re called phobias. When confronted with the thing feared, the terror is automatic and overwhelming. The experience can be so nerve-wracking that you will go to great lengths to avoid it — inconveniencing yourself or even changing your lifestyle. This is what was happening to Willow. As it turns out, Willow didn’t feel threatened by the elevator at all. In fact, the elevator was only a trigger for Willows phobia and experience of anxiety. Willow was anxious about the elevator doors separating her from her dad, and the potential of becoming lost. Anxiety is a natural part of life and, at normal levels, helps us to function at our best. It’s what motivates us to plan for the future. In this sense, it’s a good thing. It’s that nagging feeling that encourages us to study for that test practice harder for that game or be at our very best in that presentation. However, some people experience such intense anxiety that it is no longer helpful or useful. They may become so overwhelmed and distracted by anxiety that they fail their test, fumble the ball, or spend the whole presentation stumbling over their words and staring at the floor. Anxiety can be incredibly challenging to control and at its worst completely debilitating. The difference between fear and anxiety is exceptionally nuanced. The perceived threats (physical or imagined) are processed in the same parts of our brain and cause us to experience many similar symptoms and feelings when they occur. However, being able to spot the difference is critical in being able to handle the situation and alleviate the discomfort. Because Willow never feared the elevator, my attempts to convince her that it was safe were destined to fail. When Willow offered to take the stairs, it wasn’t to avoid using the elevator, it was to dodge the stimulus of the anxiety associated with becoming lost. Willow had stumbled upon a way to suppress the anxiety through avoidance. However, she wasn’t addressing the underlying phobia, meaning there could be numerous other triggers that could cause distress in the future. Stress, the bodies response to fear and anxiety, is a rapidly increasing challenge of modern society. From an evolutionarily perspective, stress was designed to help us focus on the present moment and by preparing the body to move. It was intended for short irregular applications to help us escape from something or capture something else. Today, however, many of us live in a state of perpetual stress, or, to give it its clinical name, chronic stress. Over time, repeated activation of the stress response takes a toll on the body. It can cause high blood pressure, the formation of artery-clogging deposits, changes in the brain that may lead to depression and addiction and even obesity. It appears that benign irrational fears can, in fact, be as life-threatening as their rational equivalents. It is critical, therefore, to take steps to lessen stress in life to maintain a clean bill of health. I am adept at findings ways to relieve the discomfort of stress, and like Willow, will accept sacrifices to do so. These can be as trivial as leaving the house early to avoid busy public transport or as significant as giving up a personal ambition for fear of failure. Regretfully, this behaviour has deprived me of our meaningful opportunities to learn, grow and lead a liberated more vibrant life. Most people know when something in their life isn’t working. However, they lack the tools to understand what’s wrong and what remedial steps to take. Fear, or more specifically, anxiety, can be a great indicator of what’s not working. It can also be the catalyst and impetus to step outside of our comfort zone to address the root cause and develop as an individual. The way I permanently address anxiety and alleviate stress is to eliminate the uncertainty associated with the underlying fear. For Willow, that is a work in progress. I’ve been teaching her what to do if we become separated, not just by the elevator but anywhere. However, the solution to becoming lost goes beyond just knowing how to find each other again. It includes reassuring Willow that I am there for her, that she can rely on me and when she is a little older, that she’ll be capable of independence. This is a tougher nut to crack, but we will get there. Working through uncertainty is a cognitive process of gathering information that invalidates your fear or increases your comprehension of the imagined situation and how to handle it. Providing your brain with the understanding, you can overcome the fear serves to turn down the volume on the anxiety. The more certainty you can develop around fear, the quieter the anxiety and the resultant stress becomes. Managing uncertainty can take time, and unsurprisingly, anxiety and stress doesn’t disappear while we are trying to develop certainty. It’s beneficial, therefore, to have some tools that can help release the pressure when it all gets too much. The tools below were shared by Neuroscientist Andrew Huberman from Stanford University on a recent Thrive Global post. They act on the core nervous system to shift us from “fight-or-flight” into the “rest-and-digest” state, and in doing so, calm us down. 1. Use Panoramic Vision The focus of the eyes is closely linked to felt levels of stress. Engaging panoramic vision (looking straight ahead and allowing the peripheral vision to expand), can positively impact stress levels. When feeling stressed or experiencing a build-up of anxiety. Lifting the gaze away from the screen and looking ahead can have a profoundly positive affect. Or better still, increase the impact by getting outside into nature and viewing the horizon; bonus points for a sunrise or sunset. 2. Exhale Emphasised Breathing/Physiological Sighs One of the most common things people say when someone is stressed is to take a deep breath. However, studies show that it’s actually the exhale that plays the most significant role in the calming the nervous system. Inhale focused breathing (any breathing technique in which the inhale is longer) increases agitation and stress in the body; which can be valuable under certain circumstances. Exhale emphasised breathing, where the exhale is longer, allows the nervous system to be reset to base levels. Completing two to five rounds of a physiological sigh — double inhale (breath in, pause, breath in again) and long sigh out the mouth — will be impactful in lowering stress levels. 3. Take Action Often times when stress arises, the last thing I feel like is doing is moving. I have even found myself in a state of paralysis in exceptional circumstances. Other times I have attempted to suppress the overwhelming feeling of stress because I’m not sure how to handle it. These reactions are counterintuitive to our physiology. Rising levels of stress are the nervous systems way of encouraging forward movement to take action towards confronting a challenge or problem. Doing so provides the rewarded of a release of dopamine — a feel-good chemical in the brain that is part of the body’s reward system. This dopamine hit suppressed the internal chemicals responsible for the feeling of stress and strengthens the “take action” circuit of the brain. Making it easier to take action the next time stress takes hold. I can achieve a similar outcome by taking action on something wholly disassociated from the source of the stress. Just succeeding at making a cup of coffee, putting on a load of washing on or making the bed can also stimulate a release of dopamine in moments of heightened distress. So, what can we learn from Willow, a three-year-old little girl with a fear of becoming lost? 1. All fear, including anxiety-inducing irrational fear, can be life-threatening. What life-threatening anxiety and suffering are you choosing to live with? 2. It’s easier for us to find avoidant workarounds rather than facing our fears. What are the workarounds masking your fears, and inhibiting your growth opportunities? 3. Irrational fear and the resultant feeling of anxiety can be overcome by eliminating uncertainty. What steps will you take to bring certainty to the context of an existing fear? Just before I published this article, I spoke to some close friends. I wanted to make sure I was doing the right thing by putting a story about my beloved daughter on the internet. One piece of feedback was so thought-provoking; I thought it worth sharing. “…maybe change this line, because it is only when it comes to lifts, the line below implies she has it in all situations? So, what can we learn from Willow, a three-year-old girl with a fear of becoming lost? I don’t know if you want to label her. All kids look for their parents” The same concern had crossed my mind. Willows situation is primarily concerning elevators, but there have been other instances too, and most kids do worry about becoming lost. But, I think this is an excellent illustration of a large part of the problem. We are societally scared to label and confront our fears. Instead, we put on a brave face, muddle through and die a little more inside each day. I don’t want that for my daughter or for anyone else. It is my hope that the research I did to write this will allow me to help Willow overcome her fear and that in reading it, others will be inspired to do the same. Contributor: Georgia Ellis Back in 2013 after leaving my Senior Manager Role behind and stepping into a new version of myself as a Business Owner, I took a trip to Iceland. The icy and snowy landscape was not only epic, but it also provided a timely reminder of the cortical landscape of our brains. Kinda a weird connection to make, but stay with me...
As I took in the landscape I couldn't help but see a resemblance to a Human brain and the way our continual thinking carves out new and unique neural pathways, it occurred to me that as en employee I had been thinking a certain way, which had led me to have a rather successful career... but that thinking, and those neural pathways, were not going to serve me as a business owner. Fast forward to 2019, and with a deeper understanding of neurobiology and the interconnection of our thoughts, emotions and movement. I now appreciate the power of post conventional and complex thinking and the importance or rewiring our brain to steer us in a new direction... partly because of the science, and partly because it's exactly what I did to grow my business. I worked on my mindset first. In the book "The Biology of Belief" by Dr. Bruce Lipton, he explains how our thoughts and beliefs impact our biology. Did you know if you continuously think thoughts with a negative bias about life or the future, that is tell yourself woeful stories or make negative judgements of a situation or person, that you create a neural pathway in your Brain that hooks you up to seeing only the negative? Just like crevices in the snow that have been carved out by a sled taking the same path over time, those continual thoughts create a deep seeded negative bias. When you begin to understand neurobiology and neuroscience and even epigentics, you quickly discover that we can retrain our brains to “steer our sled” on to a new path with a positive outlook, then that pathway will show a physical change in our brains. Neuroplasticity means that our brains are continually firing and wiring new pathways, the more we think a thought, the stronger the connection or pathway, the less we think a thought, the weaker the pathway and eventually it prunes away. Each one of our thoughts and subsequent behaviors are responsible for this change in our brains. It's an empowering idea that we can literally begin to prepare ourselves for these extraordinary, complex and uncertain times with the nature of our thoughts. Not only does a switch in thinking help prepare us for the future, it has other profound effects on us physically and can even help reverse anxiety and depression. Research has shown that regular positive pole thinking can lead to:
Unfortunately negative pole thinking produces the opposite results. Take the point above about being more attractive to other people, I most certainly are turned off by negative people. The best thing about being in control of our thoughts is that we have a new opportunity each moment to enhance our emotional experience. I discovered many years ago that we always have a choice as to how we respond to situations, events and people. Armed with the knowledge that a positive attitude to life is worth nurturing, and that we can steer ourselves onto a different pathway on our habitual cortical landscape, then we can begin to work on strategies to make this happen for ourselves. Some strategies that I have found helpful for steering my thinking into a better future are:
The more I adopted these practices the easier it was to have a positive mindset. My cortical landscape was changing, and i began to naturally steer myself in a positive direction. Changing the way I thought about things, changed the emotional attachment i had with people and situations. I moved from being the victim to the external world to being the master of my inner world, which strangely, changed the way I saw the external events that used to trigger mental anguish. People who know me somehow think I have always had a positive outlook, the truth is I haven't, I had to teach myself and I am still a work in progress, with the know-how and tools to steer my thinking back on track towards an extraordinary future. |
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