Do you find yourself pulled between your personal desires or responsibilities and doing what needs to be done for your business or career?
 
In the early 2000’s while managing over one hundred and fifty staff spread across more than forty-one thousand square kilometers, (without Zoom or MS Teams) I was introduced to the concept of work life balance, and I began instilling the idea with the team.

It sounded like a great theory at the time, especially with early mornings and late evenings after driving from location to location to visit team members. But with hindsight and knowledge backed by personal experience I came to understand that to obtain true work life balance, a 50/50 split, was not only impossible but trying to achieve it was creating unnecessary stress… kinda defeating the purpose.
 
In the world we woke up in today, things are vastly different than twenty years ago, we can access work from personal devices, and connect with team members across multiple time-zones with the click of a mouse and more of us are choosing to work from home making it so much easier for our focus to be hijacked by less important and often trivial distractions.
 
This can have a detrimental flow on effect on our productivity, relationships and performance as we unconsciously relegate the things that matter the most to the ‘I’ll get to that later’ list.

In the leadership programs we run, there is a fun and often tormenting activity we do where participants are forced to let go of the things they believe are important to them in order to get to what really matters most…
 
One by one we witness managers and leaders letting go of their gym memberships, their barista brewed coffee, their nightly glass of wine, their entertainment subscriptions, their hobbies, and even personal freedom is sacrificed as they narrow down to the one thing that matters most to them.
 
Do you know what 98% of participants declare as their most important thing, what they couldn’t live without? It’s Family!

If you find yourself doing things that are not important, or chipping away at outdated processes, maintaining unproductive habits that take you further and further away from what matters most to you or heck, you may still be trying to achieve the impossible 50/50 work life balance, you know, feeling guilty at home on the days when work needs to be a priority and thinking you’re in the wrong, or your reputation will be ruined, when personal and family commitments impact your work.
 
It doesn’t have to be this way, you can equip yourself with cutting edge tools to help you navigate the demands of the day, increase productivity, and focus on what matters.

I know it can be painful doing things that are not working for us and at the same time not having the knowledge to push back confidently and intelligently on the things that negatively impact our well-being, relationships, goals, values, and time.
 
Before learning or sharpening the tools that will help you do more of what matters… you may want to first understand the 6 most widely experienced derailers I see people from all walks of life struggle with.  
 
After 20+ years of diving into the fields of human potential, mindset and neurobiology and psychology combined with 1000’s of hours coaching I noticed common traps we all unwittingly fall into when it comes to getting to the things we really want to do or spending time with the people that matter most.
 
If you are like me and want good results, I have no doubt that you know that to achieve results and perform at our best we need to be confident in our decisions, efficient in our thinking and productive with our time.
 
This is easier said than done because no matter how hard we try to be productive and do what matters, there always seems to be people, situations, notifications, and that pesky inner voice that have the potential to distract and derail us.

What I have noticed both within myself in the past, and with coaching clients is the first issue we face. To put it simply, we want to please everyone.
 
Being a people pleaser and not being able to say no effectively leads to doing things not aligned to our goals or doing things to keep other people happy or maintain an unhealthy peace.

The second derailer comes from our neurobiology - we are wired to avoid uncertainty.
 
This innate need to feel safe can slow down or even prevent decisions from being made. This leads to procrastination because we’re afraid to make a start or do things differently. We end up fighting against anything that takes us away from homeostasis, clinging to how things are or how things were, wired to stay in the safety of an outdated way of being.

We can look to biology to understand the third derailer. Derailer number three is our unhealthy well-being habits draining us of the energy we need to get things done.
 
Our energy is derived from the type of food we eat, how much we move, and the quality of our sleep.
 
These are all important factors that impact energy levels and our ability to do what matters, often giving preference to an easy task (think Netflix, gossiping or social scrolling) to match our low energy levels.

The fourth derailer is a psychological one. When our subconscious identity is not aligned to the work we need to do we will unconsciously sabotage our efforts.
 
When who we assume and believe we are is not aligned to who we need to be to get the work done we end up going in circles often reverting to our old ways.
 
If you want to dive a little deeper into the power of your self-image, grab copies of Gay Hendricks book ‘The Big Leap', Chip and Dan heaths Book 'Switch' or Maxwell Maltz book ‘Psycho Cybernetics’.
 
The deeply held beliefs you hold about yourself create a protective system that can sometimes lead to us sabotaging our efforts to focus on what really matters.

The fifth derailer is an environmental one.

You can't be productive if your physical, social, or mental environments are unsupportive.

To set yourself up for success in this area be sure to create an uncluttered space dedicated to the work that needs to be done. Ensure that you are socially supported by engaging in a coach or buddy to cheer you on and hold you accountable to delivering on your objectives. 
 
It is equally important that you create a supportive mental environment by choosing narratives that support your outcomes such as telling yourself  things like:

• “I’m a ninja with my time”,
• “I deliver before due dates”,
• "I easily focus on my work",
• “I am resourceful and get things done in a professional and timely manner.”

 
In essence you’re giving yourself a pep talk to override any beliefs that suggest you don’t have the time, energy, or capacity.

And sixth most common thing that derails us is distractions, and wow… the world certainly has turned up the volume on distractions and shiny objects, stealing our attention away from what’s important.
 
Distractions big or small such as noise, notifications, interruptions from other people or pets, regularly checking emails or your phone. Anything that takes you away from what you are doing are the biggest derailers of productivity.
 
These unwanted intrusions on our time slowly eat away at any hope we may have of consciously integrating our work with our life.
 
Believe it or not distractions are the easiest to fix when you know how to set boundaries for yourself and for others. If you'd like some easy fixes to help you deal with distractions grab yourself a copy of Nir Eyal’s book ‘Indistractible’

What’s interesting about these six common derailers is that we can overcome all of them by overcoming the first one.
 
Once we know how to say no in an enlightened way, we begin to help ourselves and others to let go of the things that no longer serve us and to focus on what’s important.
 
We can set boundaries for ourselves to create healthy well-being habits, we can set clear limits and expectations as to the person that we want to become, we can say no to the things in our environment that get in the way of our best performance, and we can deliberately put measures in place to ensure we are not distracted from what matters most moment to moment.

It’s up to you to get yourself on track and more importantly, stay there. The tools are available in books, podcasts, and courses.
 
The first step is to determine what really matters to you, what’s your priority in any given moment then check to see which of the derailers are present.
 
We know that knowledge alone doesn’t do a darn thing, so if you want support to kick any of your bad habits, outdated self-beliefs or fixed mindset to the curb…

I’m opening up my diary to 6 people who are yet to experience Blue Chip Minds Coaching and who want to get back on track to join me for some complimentary 1:1 time in a 30min get me back on track session.

So… what stops you most often?

• Are you people pleaser?
  
• Do you avoiding uncertainty, clinging to how things are/were?
• Do you have unhealthy wellbeing habits?
• Is your self-identity misaligned to what you want?
• Is your environment (physical, social, mental) full of clutter?
• Are you easily distracted, unable to focus on what’s in front of you?

 
Drop me a line, I’d love to hear what derails you and how you plan to get back on track.
 
Here’s to you doing more of what matters.
 
 Contributed by Georgia Ellis

I know it's hard right now balancing commercial goals with the well-being and growth of your people and somehow you did it! It is an absolute honour to work with business leaders and decision makers who not only realise that that their people must come first, above the customer and the shareholder, but they take inspired action towards making it a reality for their organisation.

I often wonder how many organisations expect their tired, wired and depleted team to show up and be the best for each other and their customers, especially when they have not been able to invest in themselves first. How can a person truly connect, influence and shine for a business if at first, they can't shine for themselves?

I love the challenge of working with you to help you serve your people in a way that has never been done before. I love that you knew there was a better and different way to invest in your team and when we shared our approach it resonated deeply with you, and you took immediate action to get started. I now realise you had been searching for unique and proven ways to serve your people and the business at the same time, and here we are :)

I admire the work you do and your bigger vision as a business to truly make the world a better place with your products and services. Instead of playing the short and finite game, your organisation plays the long and infinite game where everyone wins including your customers, clients, team members, shareholders, stakeholders, vendors and the world we share.
 
I am forever grateful that you found us and that we have worked together to create solutions to meet your unique needs. It is a delight working with you all, most importantly and above all, we love your team, your leaders and all the people who participate in our programs, they show up, play full out and in doing so they become better humans. Together your organisation gets to meet your goals and Blue Chip Minds gets to meet ours.
 
I admire that you listened to that deeper knowing that went against convention, you sensed
and truly believed that you have to, need to, and want to do more for your people. Your commitment to building self-awareness, helping people think differently and providing a wider lens for them to see challenges in a new light and providing them with the tools to thrive… not just at work…. but in life, is a massive paradigm shift as to how organisations approached their workforce in the past. It’s because of you that I have faith in the future of humanity and big business.
 
Your leaders have shown that they are ready to lead in a multidimensional way and now they have the tools to do it, helping your organisation to become a human centered commercially minded workforce.
 
I can’t say I’ve ever felt this way about a business client, and not sure if it’s good for business to say this out loud, but to hell with convention right! I have to say it.

I'm thankful that we are aligned and our work together is profitable and beneficial for everyone! Thank you for reaching out. Thank you for being a modern-day Robin Hood and showing up for your people.

Thank you for caring - together we can help to make the world a better place.
 
In gratitude
 
Georgia + The BCM Team.

​Written and contributed by Stephen Gibb

Around nine months ago, my daughter Willow developed a fear of elevators. Each time we walked towards one, Willow would become hyper-vigilant. Her breath would quicken, and she would cling tightly to me. If I resisted, Willow would begin to cry and become incredibly distressed.

Willow and I live on the top floor of an apartment block. It was upsetting to see her in distress every time we would leave or return home together. My reassurances that elevators held nothing to fear didn’t help. And, while I did my best to convince her, infants don’t care about calming breathing techniques or cognitive reframing when in floods of tears. These tools are, however, very beneficial for adults — more on that later.

On one swelteringly hot day, when the elevator was out of order, Willow and I were forced to climb down and then back up four flights of stairs. Willow complained of sore legs and tiredness every step of the way (other than when I was carrying her of course), which made what happened next even more surprising.

Every day afterwards, Willow asked to use the stairs rather than the elevator, even volunteering to climb all four flights unassisted. Willow had found a way to avoid the uncomfortable feelings brought on by the elevator and was undeterred by the extra effort, discomfort and inconvenience involved.

I, however, wasn’t a fan of Willows labour-intensive plan. I believed she would outgrow her fear and, in what now seems like an act of torture, subjected her to many more stressful rides in the elevator. That was until I understood the underlying cause of her distress.

Fear primarily refers to an experience in which we are faced with an immediate or expected threat to our life or wellbeing. This is called a rational or appropriate fear and is typical and even helpful in dangerous situations. It serves a protective purpose, activating the automatic “fight-or-flight” response to keep us safe.

Another category of fear exists, namely irrational or inappropriate fear. These are fears of something that poses little or no actual danger. Although irrational fears can become so severe that they interfere with everyday life. When they do, they’re called phobias. When confronted with the thing feared, the terror is automatic and overwhelming. The experience can be so nerve-wracking that you will go to great lengths to avoid it — inconveniencing yourself or even changing your lifestyle. This is what was happening to Willow.

As it turns out, Willow didn’t feel threatened by the elevator at all. In fact, the elevator was only a trigger for Willows phobia and experience of anxiety. Willow was anxious about the elevator doors separating her from her dad, and the potential of becoming lost.

Anxiety is a natural part of life and, at normal levels, helps us to function at our best. It’s what motivates us to plan for the future. In this sense, it’s a good thing. It’s that nagging feeling that encourages us to study for that test practice harder for that game or be at our very best in that presentation. However, some people experience such intense anxiety that it is no longer helpful or useful. They may become so overwhelmed and distracted by anxiety that they fail their test, fumble the ball, or spend the whole presentation stumbling over their words and staring at the floor. Anxiety can be incredibly challenging to control and at its worst completely debilitating.

The difference between fear and anxiety is exceptionally nuanced. The perceived threats (physical or imagined) are processed in the same parts of our brain and cause us to experience many similar symptoms and feelings when they occur. However, being able to spot the difference is critical in being able to handle the situation and alleviate the discomfort.

Because Willow never feared the elevator, my attempts to convince her that it was safe were destined to fail. When Willow offered to take the stairs, it wasn’t to avoid using the elevator, it was to dodge the stimulus of the anxiety associated with becoming lost. Willow had stumbled upon a way to suppress the anxiety through avoidance. However, she wasn’t addressing the underlying phobia, meaning there could be numerous other triggers that could cause distress in the future.

Stress, the bodies response to fear and anxiety, is a rapidly increasing challenge of modern society. From an evolutionarily perspective, stress was designed to help us focus on the present moment and by preparing the body to move. It was intended for short irregular applications to help us escape from something or capture something else. Today, however, many of us live in a state of perpetual stress, or, to give it its clinical name, chronic stress. Over time, repeated activation of the stress response takes a toll on the body. It can cause high blood pressure, the formation of artery-clogging deposits, changes in the brain that may lead to depression and addiction and even obesity.

It appears that benign irrational fears can, in fact, be as life-threatening as their rational equivalents. It is critical, therefore, to take steps to lessen stress in life to maintain a clean bill of health.

I am adept at findings ways to relieve the discomfort of stress, and like Willow, will accept sacrifices to do so. These can be as trivial as leaving the house early to avoid busy public transport or as significant as giving up a personal ambition for fear of failure. Regretfully, this behaviour has deprived me of our meaningful opportunities to learn, grow and lead a liberated more vibrant life.

Most people know when something in their life isn’t working. However, they lack the tools to understand what’s wrong and what remedial steps to take. Fear, or more specifically, anxiety, can be a great indicator of what’s not working. It can also be the catalyst and impetus to step outside of our comfort zone to address the root cause and develop as an individual.

The way I permanently address anxiety and alleviate stress is to eliminate the uncertainty associated with the underlying fear. For Willow, that is a work in progress. I’ve been teaching her what to do if we become separated, not just by the elevator but anywhere. However, the solution to becoming lost goes beyond just knowing how to find each other again. It includes reassuring Willow that I am there for her, that she can rely on me and when she is a little older, that she’ll be capable of independence. This is a tougher nut to crack, but we will get there.

Working through uncertainty is a cognitive process of gathering information that invalidates your fear or increases your comprehension of the imagined situation and how to handle it. Providing your brain with the understanding, you can overcome the fear serves to turn down the volume on the anxiety. The more certainty you can develop around fear, the quieter the anxiety and the resultant stress becomes.

Managing uncertainty can take time, and unsurprisingly, anxiety and stress doesn’t disappear while we are trying to develop certainty. It’s beneficial, therefore, to have some tools that can help release the pressure when it all gets too much. The tools below were shared by Neuroscientist Andrew Huberman from Stanford University on a recent Thrive Global post. They act on the core nervous system to shift us from “fight-or-flight” into the “rest-and-digest” state, and in doing so, calm us down.

1. Use Panoramic Vision

The focus of the eyes is closely linked to felt levels of stress. Engaging panoramic vision (looking straight ahead and allowing the peripheral vision to expand), can positively impact stress levels.
When feeling stressed or experiencing a build-up of anxiety. Lifting the gaze away from the screen and looking ahead can have a profoundly positive affect. Or better still, increase the impact by getting outside into nature and viewing the horizon; bonus points for a sunrise or sunset.

2. Exhale Emphasised Breathing/Physiological Sighs

One of the most common things people say when someone is stressed is to take a deep breath. However, studies show that it’s actually the exhale that plays the most significant role in the calming the nervous system. Inhale focused breathing (any breathing technique in which the inhale is longer) increases agitation and stress in the body; which can be valuable under certain circumstances. Exhale emphasised breathing, where the exhale is longer, allows the nervous system to be reset to base levels.

Completing two to five rounds of a physiological sigh — double inhale (breath in, pause, breath in again) and long sigh out the mouth — will be impactful in lowering stress levels.

3. Take Action

Often times when stress arises, the last thing I feel like is doing is moving. I have even found myself in a state of paralysis in exceptional circumstances. Other times I have attempted to suppress the overwhelming feeling of stress because I’m not sure how to handle it. These reactions are counterintuitive to our physiology.

Rising levels of stress are the nervous systems way of encouraging forward movement to take action towards confronting a challenge or problem. Doing so provides the rewarded of a release of dopamine — a feel-good chemical in the brain that is part of the body’s reward system. This dopamine hit suppressed the internal chemicals responsible for the feeling of stress and strengthens the “take action” circuit of the brain. Making it easier to take action the next time stress takes hold.

I can achieve a similar outcome by taking action on something wholly disassociated from the source of the stress. Just succeeding at making a cup of coffee, putting on a load of washing on or making the bed can also stimulate a release of dopamine in moments of heightened distress.

So, what can we learn from Willow, a three-year-old little girl with a fear of becoming lost?

1. All fear, including anxiety-inducing irrational fear, can be life-threatening. What life-threatening anxiety and suffering are you choosing to live with?

2. It’s easier for us to find avoidant workarounds rather than facing our fears. What are the workarounds masking your fears, and inhibiting your growth opportunities?

3. Irrational fear and the resultant feeling of anxiety can be overcome by eliminating uncertainty. What steps will you take to bring certainty to the context of an existing fear?

Just before I published this article, I spoke to some close friends. I wanted to make sure I was doing the right thing by putting a story about my beloved daughter on the internet. One piece of feedback was so thought-provoking; I thought it worth sharing.

“…maybe change this line, because it is only when it comes to lifts, the line below implies she has it in all situations?

So, what can we learn from Willow, a three-year-old girl with a fear of becoming lost?

I don’t know if you want to label her. All kids look for their parents”

The same concern had crossed my mind. Willows situation is primarily concerning elevators, but there have been other instances too, and most kids do worry about becoming lost. But, I think this is an excellent illustration of a large part of the problem. We are societally scared to label and confront our fears. Instead, we put on a brave face, muddle through and die a little more inside each day.
​
I don’t want that for my daughter or for anyone else. It is my hope that the research I did to write this will allow me to help Willow overcome her fear and that in reading it, others will be inspired to do the same.

The appeal of High-Performance Teams (HPTs) has never been higher. Especially in our highly competitive world where the competitive edge now comes from how well teams can work together.
Big companies like Google spend millions of dollars on programs, training and experts to help their teams access the highest performance levels. Then they spend millions more on designing environments best suited to HPTs.
These companies continue to hire the best, retain the best and get the best out of their teams. Better results, better products, more innovation and higher profit margins, which all lead to…
You guessed it, even more money for them to spend on developing their teams and environments.
This is leading to an ever-growing gap, making it harder for small and medium businesses to find a competitive edge when it comes to their people.

It's fully understandable that this can be a little disheartening. However, not all hope is lost.
The truth is you don't need millions of dollars, sleeping pods, ping pong tables or free lunches to get the most out of your team. Most of these are actually just gimmicks or PR stunts.
 
According to separate research conducted by Gallup, BCG, and OCTanner, it turns out that what matters most to people is who they work with, and how appreciated they feel.
Leveraging this insight, small and medium businesses can regain their upper footing by investing in the relationships that exist within their teams. The good news? It doesn't require a large coin purse.
Although there a many things businesses can do to improve the strength of relationships at work, there is one specific approach that is often overlooked.

Appreciation.


Why appreciation is essential to cultivating HPTs
It's all based on human psychology. One of our deepest, most ingrained desires is to be appreciated and valued. It helps us feel like we belong, and that what we do matters.
 
When people are appreciated they show the best versions of themselves, are more resilient to stress, and more likely to go above and beyond for others. All of these factors are important drivers for creating High-Performance Teams.
 
Appreciation is also a form of feedback that reinforces good behaviours. When done correctly it can help create a small and constructive feedback loop, essential in cultivating a High-Performance Team.
 
How you can effectively appreciate your team
Although a thank you is a good start, it won't deliver the expected results.
 
There are 4 behaviours to effective appreciation you must apply.

We have an uncanny ability to sense when people are not being real with us. When we express appreciation from a place where we don't really mean it, we actually do more harm than good.
It builds distrust in the relationships.
Properly expressing appreciation means we have to make the other person believe that we mean it.
 
When you say "thank you" to someone for a job well done you leave a lot of room for misinterpretation.
The solution: Tell them why their action or words meant something to you. How did it change or impact you?

Use this formula to ensure you express appreciation genuinely:

•  thank you so much for (insert behavior or action),
•  It really helped me feel (insert the emotional impact it had on you),
•  and (insert what happened as a result of that impact)

By going through this exercise you also force yourself to find a reason you actually appreciate that person

The more detailed you can get in your expression of appreciation the more meaning it has. You want them to know exactly what it is you appreciated. So focus on being clear and precise.
 
If you tell them...
"Thank you so much for that great presentation, it really helped me get clarity on what I need to do next."
 
... they may believe it's genuine, but won't know the details of how their actions helped you. Therefore it has no meaningful context.
 
To get specific ask yourself:

• What specific aspect of their behavior or action really moved you?
  
• Why did it motivate you?
• And what specific outcomes did it have for you?

 
It may be something like this:
 
"Thank you for that great presentation, I really enjoyed how you broke down our complex marketing strategy into easy to follow steps. It really clarified what I need to do to make sure our new website fits with the overarching strategy."
 
Now, they believe you, know exactly what they did well, and how it impacted you positively.
 
When expressed like this, appreciation is much more potent as it helps connect their reality with the impact they've had on other people - which in turn creates meaning in their life.
 
Yes, it takes a bit longer and might take 2 minutes to write out instead of 10 seconds, but the impact is so much greater.

Every person has their own preference around how they like to be appreciated. In fact, there are 5 languages of appreciation you can use.
 
Knowing what your team's preference is, makes a huge difference. When you use the wrong preference it may be that the person doesn't even recognise that you are trying to appreciate them. So, all your efforts have gone to waste.
 
Here are a couple of examples:

• Some people prefer a verbal thank you, or thank you card (words of affirmation)
• Others might really like it if you take them out for lunch, to tell them about it (quality time)
• Or they may love it if you helped them out in return with something (an act of service)
• Whilst others would really love movie tickets or a thank you card (tangible gifts)
• And some just love getting a high five (physical touch).

 
Being aware of what these preferences are within your team will make a huge difference to them and how likely they are to perform at the highest possible level.
 
Here is a tip: We tend to express our appreciation the way we would like to receive it. Pay attention to how others are expressing their appreciation, which will give you an indicator of what they might like.

Lastly, and just as important as the last 3 behaviours, you have to express your appreciation for what they did in an appropriate time frame.
I recommend trying to keep it within 24 hours, however, this is not always feasible. Make sure to do it ASAP.
Waiting until your next meeting or catch-up might be too late. You have to let them know when it's still fresh in their mind.

As humans, we are wired for instant feedback and gratification. The longer you wait, the less rewarding it becomes for them.

Go out and try it!

When you start applying these four behaviours in how you communicate appreciation, you won't just become a better communicator and leader, but will also inspire and educate your team by proxy to engage in similar behaviours.

The first couple of times might feel a bit weird to you. That is simply because you are not used to it. Remember, it's not about you, it's about making the other person feel valued.

So, now it's your time to apply this.

Good luck!

We’ve all been there. The looming deadline. The high stakes work. The pressure mounting. The finish line and our chances of getting there are touch and go. But we rise up to the challenge, not only hitting the mark but smashing it out of the park. 

As we breathe a sigh of relief we say to ourselves, ‘Never again’. 

But soon we find ourselves back there again. 

Why?

Well in a word, stress. Or more to the point, our complicated relationship with stress. We NEED stress...the good kind that is. It drives up productivity allowing us to achieve beyond perceived limits. The challenge these days is that the story of stress in modern society often only highlights the bad. Anxiety, burnout, poor motivation, are all horrible negative elements that occur when we become over stressed. 

So to discover which stress is good and which isn’t, we need to journey back in time and dig into the history of stress. This history lesson will provide a really useful framework for developing individuals and organisations that thrive under pressure.

The birth of stress
Stress as a term has only been around since the early 20th Century and was coined by the “Father of Stress”, Slovakian Scientist Hans Selye when he was testing a hypothesis on ovarian hormones using rats as the test subject. Selye discovered that no matter what substance he substituted for the ovarian hormone, the same reactions happened in the rats. It wasn’t the substance that was instigating the reaction. It was the situation. The situation set off a chain of reactions and those reactions were the same no matter what substance was used. Eventually the rats would die from the sustained stress of the situation. 

Two sides to every story
Selye defined stress “as an organisms unspecific reaction to any kind of external demand.” He also defined stress as both positive and negative. Positive stress was named ‘eustress’, based on the Greek word ‘Eu’ meaning good and negative stress was labelled ‘distress’, inspired by the Latin word ‘Dis’, meaning bad. Distress can lead to anxiety if the stress is too high but on the flip side, can also lead to boredom if the stress is not enough.
​
Yep, you read it right. Low stress is also a negative stress.

The current narrative on stress highlights the negative. When we think of the word stress, we instantly are drawn to our own negative experiences. Stress is bad. That’s what we know, that’s what we believe. But unfortunately it is only half the narrative. To help guide us, we will use a powerful framework to understand the thinking that occurs when we are placed under stress. It is within this framework that we can start to negotiate the necessary mindset, skill sets and coping strategies to turn the tide on stress.
​
Situation and Self
Inspired by Dr. Selye’s work, Dr. Richard Lazarus and Dr. Susan Folkman developed the Transactional Model of Stress. In this framework, stress ‘is the result of a transactional process between a person and the environment’ (Peifer, 2012). When an external demand (challenge/pressure) is placed on an individual, a certain process is followed. The first assessment we make is whether or not the situation is a threat. If a threat is perceived, we make a second appraisal. Do I have the strategies to cope with this situation? It is this key decision that shapes the stress path we choose. If we believe we don’t have the ability to cope, the stress is perceived as negative stress or distress. If we believe we have the ability to cope, we perceive the stress as eustress and this creates the opportunity for optimal performance. ​

The demands of the situation meet our skill level and we rise to the challenge. 
The work flows out of us effortlessly. 
We connect disparate ideas. 
We lose all sense of time and feel deeply connected to the work 
We are uber productive. 

We enter an optimal state of consciousness that psychology calls ‘flow’.

Flow - the antidote to stress
Coined by Hungarian Psychologist, Mihalyi Csikszentmihalyi, flow is an “altered state of consciousness in which people are so involved in an activity that nothing else seems to matter; the experience itself is so enjoyable that people will do it even at great cost, for the sheer sake of doing it.” It is an optimal state of experience and performance. In flow, people feel great and their performance is elevated. It boosts both morale and productivity. 

So how much more productive can you be in flow? How about up to five times? 

In a ten year study by McKinsey and Company, 5000 high performing executives operating at their peak reported being up to five times more productive when in Flow. This number varied from person to person but on average executives felt that their output dramatically increased when in a flow state. The challenge however, was that these executives also self reported only being in Flow about 10% of the time. As well as driving up our performance, Flow is one of the only times where five of our most potent neurochemicals are released in our brain at the same time. These neurochemicals enable us to connect disparate ideas, focus intensely, feel really good and connect deeper with other humans. As the Flow Genome Project, a world leading authority on Flow Science, state in their definition of Flow, “we feel our best and perform our best.” 


Making friends with stress
Stress is required for Flow to show up. Mihalyi Csikszentmihalyi listed nine dimensions of Flow and one key Flow dimension is called the Challenge/Skills ratio. This refers directly to stress. Stress is the demands or challenge of a situation. We need to increase/decrease the demands of task to a point that is suitable for our skill level. If the demands are too high, our anxiety rises. If the demands are too low, it promotes boredom. Finding the Goldilocks spot, where it is just right, helps drive our attention into the now. Cortisol, aka the stress chemical, is released and this helps us focus with more intensity. Cortisol enhances selective attention in the brain which filters out superfluous information and tightens focus on the task at hand. We become better at blocking out information that doesn’t enable us to achieve our goal and we become deeply immersed in the task at hand. In an age of distraction, this capacity to deeply focus on demanding work is a modern day superpower and it enables us to reach a peak state of performance. It enables us to be more productive and to feel our best.


Strategies for building a better stress relationship

1. Redefine your relationship with stress. Your perception of the situation aka your mindset can shape your experience. Learn to harness the power of eustress to drive performance. Am I anxious or am I bored? If you answer yes to either, you need to either reduce the demands or increase the demands of the situation.
2. Develop a list of coping strategies to help you meet the demands of your stress. Time blocking, breaking the work into chunks, working in an environment that promotes focus are all examples of strategies that would enable you to cope with the demands of a situation. Build up a bank of coping strategies that work for you. This toolkit will enable you to put one foot in front of the other.
3. Take regular short breaks to release the stress. Ensure that you separate mentally from the task to allow the stress to subside. Ongoing stress leads to burnout. Do activities that promote a release from the stress such as walking or meditation. Don’t take a break and jump into another stressful situation, i.e. don’t take a break and check your email. Make a complete separation. 
4. Schedule in daily and weekly recovery practices. Sauna, massage, hobbies, whatever helps you recharge, are all examples of great practices that allow you fill your tank up again. 
5. Prioritise sleep over everything. Everyone feels superhuman after a great night’s sleep.
6. Get outside, get sun on your face and if possible get into nature. See how you feel after that.
7. Social connection is paramount. Spend time in communities that support you.
8. Ask for help if you aren't coping. This isn't defeat, this is bravery.

Contributor: Steve Brophy

Back in 2013 after leaving my Senior Manager Role behind and stepping into a new version of myself as a Business Owner, I took a trip to Iceland. The icy and snowy landscape was not only epic, but it also provided a timely reminder of the cortical landscape of our brains. Kinda a weird connection to make, but stay with me...

As I took in the landscape I couldn't help but see a resemblance to a Human brain and the way our continual thinking carves out new and unique neural pathways, it occurred to me that as en employee I had been thinking a certain way, which had led me to have a rather successful career... but that thinking, and those neural pathways, were not going to serve me as a business owner.

Fast forward to 2019, and with a deeper understanding of neurobiology and the interconnection of our thoughts, emotions and movement. I now appreciate the power of post conventional and complex thinking and the importance or rewiring our brain to steer us in a new direction... partly because of the science, and partly because it's exactly what I did to grow my business. I worked on my mindset first.

In the book "The Biology of Belief" by Dr. Bruce Lipton, he explains how our thoughts and beliefs impact our biology.  Did you know if you continuously think thoughts with a negative bias about life or the future, that is tell yourself woeful stories or make negative judgements of a situation or person, that you create a neural pathway in your Brain that hooks you up to seeing only the negative? Just like crevices in the snow that have been carved out by a sled taking the same path over time, those continual thoughts create a deep seeded negative bias.

When you begin to understand neurobiology and neuroscience and even epigentics, you quickly discover that we can retrain our brains to “steer our sled” on to a new path with a positive outlook, then that pathway will show a physical change in our brains.  Neuroplasticity means that our brains are continually firing and wiring new pathways, the more we think a thought, the stronger the connection or pathway, the less we think a thought, the weaker the pathway and eventually it prunes away. Each one of our thoughts and subsequent behaviors are responsible for this change in our brains. It's an empowering idea that we can literally begin to prepare ourselves for these extraordinary, complex and uncertain times with the nature of our thoughts.

Not only does a switch in thinking help prepare us for the future, it has other profound effects on us physically and can even help reverse anxiety and depression.  Research has shown that regular positive pole thinking can lead to:

• better immune system and health,
• success in relationships and work,
• resilience,
• becoming more attractive to other people,
  
• you are more interesting to be with,
  
• and it helps us to flourish in complex times.
  

Unfortunately negative pole thinking produces the opposite results. Take the point above about being more attractive to other people, I most certainly are turned off by negative people.

The best thing about  being in control of our thoughts is that we have a new opportunity each moment to enhance our emotional experience. I discovered many years ago that we always have a choice as to how we respond to situations, events and people.  Armed with the knowledge that a positive attitude to life is worth nurturing, and that we can steer ourselves onto a different pathway on our habitual cortical landscape, then we can begin to work on strategies to make this happen for ourselves. Some strategies that I have found helpful for steering my thinking into a better future are:

• Being grateful for who I am, what I have and my ability to create opportunities.
  
• Surrounding myself with positive pole solution focused thinkers.
  
• Being a Life-long learner.
  
• Being curious and trying new things.
  
• Taking appropriate risks and doing the things that stir up anxiety or fear.
  
•  Practice metacognition - catch myself being negative and choose to flip the negative into a positive
  

The more I adopted these practices the easier it was to have a positive mindset.  My cortical landscape was changing, and i began to naturally steer myself in a positive direction.  Changing the way I thought about things, changed the emotional attachment i had with people and situations. I moved from being the victim to the external world to being the master of my inner world, which strangely, changed the way I saw the external events that used to trigger mental anguish. People who know me somehow think I have always had a positive outlook, the truth is I haven't, I had to teach myself and I am still a work in progress, with the know-how and tools to steer my thinking back on track towards an extraordinary future.